Booking, Payment and Cancellation

Use the booking form on the site: choose your pickup and drop-off points, date, time and number of passengers. If you are being collected from the airport, add your flight number so we can track it. Then pick a vehicle that suits your group and luggage and enter your contact details.

Prices are per vehicle and are confirmed during booking. You pay nothing now; payment is taken on the day of the journey. Once your booking is confirmed you receive the details, and our support line is open 24/7 if anything is unclear. See our Diyarbakır VIP transfer service for an overview.

You pay on the day of the journey. We do not ask for any payment or card details when you book, so if your plans change you have not paid anything upfront. The price is per vehicle, so the number of people travelling in the same car does not change it.

The amount shown at booking is the confirmed price for your route and vehicle. Fuel and parking are included, and there is no surcharge for waiting if your flight is late. If you have questions about payment methods, ask our support team before the trip. Companies needing invoices can read about our Diyarbakır corporate staff shuttle.

Yes. Cancel up to 24 hours before the pickup time and you pay nothing. Because payment is only taken on the day, there is no refund to wait for; the booking is simply closed.

To cancel, message our support line using the details in your confirmation. Within the last 24 hours the car and driver are already scheduled, so please tell us about changes as early as you can. If the airline cancels your flight, let us know and we will work out a new pickup around your new flight. For anything else, see our Diyarbakır VIP transfer page or get in touch.

Prices are per vehicle and are confirmed at booking. Fuel and parking are included. For airport pickups, flight tracking and a named meet and greet at arrivals are part of the service, and there is no extra charge for waiting if your flight is late.

Our vehicles are insured, and the service is run by a TÜRSAB-registered operator holding a D2 transport licence. If you want an extra stop or a change of address along the way, add it when you book so the price reflects it. For hourly or full-day use of a car and driver, see Diyarbakır chauffeured car hire.

Our booking and support line runs 24/7, so you can send a request at short notice. For short trips within Diyarbakır, same-day bookings are often possible if a car and driver are free. During public holidays, conferences and busy flight days, vehicles can be fully booked in advance.

After sending a request, wait for confirmation before relying on it. For intercity and tour trips, especially with larger vehicles such as the Sprinter, booking a few days ahead gives you more choice. If you are moving a large team or event guests, start with our Diyarbakır congress and event transfer page.

If your date, time, flight number, address or passenger count changes, message our support line with your booking details. The earlier you tell us, the easier it is to rearrange the car. If your group has grown, you may need a larger vehicle, and the price is updated to match.

Since cancellation is free up to 24 hours before the trip, you can also cancel and rebook if your plans change completely. If your flight changes, send the new flight number, because tracking runs on it. Moved hotels? Our Diyarbakır hotel transfer page covers the main hotel areas.